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Our aim is to offer you the best service possible, to do this we need to know: (1.) Joomla! version (2.) Server type (3.) Editor version (4.) JCK Manager version and (5.) any error messages you may have. For help in finding errors please - click here…We would also invite you to read our form rules before posting - read more…

Low Priority Support Questions

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Rules

JCK Editor License FAQ
The JCK (JoomlaCK) Editor and its extensions (JCK Manager Component and JCK Plugins) is free to use under the GPL2.0 license. To read more about this license, please see: http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

1.)    Can I distribute verbatim copies of the program's source code?
You may copy and distribute verbatim copies of the program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the program a copy of this License along with the Program ... [ http://www.gnu.org/licenses/gpl-2.0.html#SEC3 ]

2.)    Can I modify the JCK Editor and its extensions?
You may convey covered works to others for the sole purpose of having them make modifications exclusively for you, or provide you with facilities for running those works, provided that you comply with the terms of this License in conveying all material for which you do not control copyright. [ http://www.gnu.org/licenses/gpl.html ]

3.)    Does the license allow someone to sell and redistribute a copy of the JCK Editor and it extension?
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software, that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things."

4.)    Can you relicense code you did not write?
Anything that's GPL has to stay GPL, ownership intact; same.

5.    JCK Editor Name, design and Logo Use
The JCK (JoomlaCK) Editor ‘logo’ design and ‘Office2007 skin' are trademarks and Intellectual Property of WebxSolution Ltd.

6.    Use of non-code elements such as Images, CSS and formatting markup.
Code elements must be licensed under the GPL because they are derivative works. However, the non-code elements such as the Images, CSS and formatting markup are just data acted upon by the software and may be licensed in any way the author sees fit.
(a.)  Dryicons: WebxSolution Ltd has the non-exclusive, non-transferable, non-sublicensable right to use the Licensed Material an unlimited number of times in any and all media for the following commercial or personal purposes (together the "Permitted Uses") subject to the restrictions set forth in the Agreement: http://dryicons.com/terms/commercial/
(b.) You are permitted to use the editor’s typography style-sheet in your website under the GPL licence.  

6.    What do we mean by Free – GNU?
It means that it is free for you to use and install on any of your sites under the GPL licence and that there is no cost attached. This applies to the standalone JCK Editor and to some of our JCK plugins.

7.    What do we mean by Commercial – GNU?
Commercial software means that there is some sort of commercial activity surrounding that software. In this case we are charging for money for distribution, support, developing and documentation by way of a subscription to our service. This applies to the JCK Manager and some of our JCK plugins and again you are free to use and install them on any of your sites under the GPL licence.

8.    Subscription plans and how they work?
(a.) You will be pleased to learn that there isn't an on-going subscription cost for our software or that you have to continually subscribe to our website to use it. In other words once a subscription has run out the user can still use our software without any limitations on their commercial website! However, to take full advantage of the editor’s extensions base and updates you will need to purchase subscription to download our commercial plug-ins.
(b.) Our subscription plans also include access to our team for which we offer forum or ticket support (depending on your subscription type) from Monday to Friday, 9am to 5pm GMT time.

9.    What are the terms of your 30 day money back guarantee?
If you are not happy with our service we are committed to offer a full 30 day money back guarantee however, we have a few terms which are in place to protect our service.
(a.) Full refunds of any monies paid will be refunded, within the first 30 days if you are not satisfied with our service.
(b.) The guarantee will not apply if the user’s environment does not meet the Joomla’s recommended server-side requirements.
(c.) Our basic and business subscriptions are for one domain per subscription only, in exceptions of the 'Developers Club' plan which includes supports for multiple domains usage.

10.     Forms Ethics & Conduct
(a.)    While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or purposeless inflammatory posts, this will result in your account being suspended and your IP address band from our service. "Speak when you are angry and you will make the best speech you will ever regret." - Ambrose Bierce.
(b.)    Please wait a reasonable amount of time before bumping posts.
(c.)    Please refrain from posting meaningless threads, one word (or short) non-sense posts.
(d.)    Multiple or repeated posting in order to increase your post count is not allowed.
(e.)   One topic per thread. Stay on topic. Please use different threads for different topics.
(f.)    Advertising, spamming and trolling is not allowed. This includes using the forum email and Private message system to spam other members.
(g.)    We also do not allow posts that are sexual in nature or violate Joomlackeditor.com community standards. The administration team shall be the sole arbitrator of what does and what does not violate community standards.
(h.)    Discussion of illegal activities and intellectual property violations are not allowed.
(i.)    Each member is allowed one login account. Registering with multiple accounts is not allowed!
(j.)    We reserve the right to remove offensive posts without notice.
(k.)   If you are going to post non-English on our forums, please also post an English Translation of your post.
(l.)   Also while these rules cover most common situations, they cannot anticipate everything. Consequently the JoomlaCK team reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
(n.)   You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
(m.)   You cannot post advertisements or notices for contests.
(o.)   Any threads/posts of these types will be deleted.
(p.)   We do not allow people to post threads or to send private messages or emails to users here that advertise or solicit any products, services, funds or donations.
(q.)   You should never give out your joomlackeditor.com login or website username or password to anyone. Joomlackeditor.com cannot take responsibility if you disclose this information to anyone else.

11.    Site Content
(a.)   You must include in all copies, the copyright notice accompanying the original content.
(b.)   This website contains links to websites on which it has no control. This website disclaims all responsibility and liability to any communications or materials available at these linked sites.
(c.)   The information, illustrations, text or images (hereinafter referred to as the "Content") on this website are protected by the laws on copyright. You can access this content and use for educational purposes only. You may not modify or use the Content for any other purpose without the written permission. Except as otherwise provided below, it is prohibited to reproduce, republish, post, transmit or distribute the content in this website.
(d.)  JCK (JoomlaCK) Editor Installation Guild by webxsolution.com is licensed under a Creative Commons Attribution-No Derivative Works 2.0 UK: England & Wales License.

6.    Forks
An extension that is derived from the JCK (JoomlaCK) Editor and its extensions will only be allowed under the following conditions:
(a.) The extension is renamed, so it is very clear that this is a separate project,
(b.)  A new version scheme, so it is clear that this is a separate project,
(c.)  Development of the extension follows its own path, and will not be based on the original extension after forking,
(d.)  That is does not violate the CKSource.com trademarks. The names “CKSource.com”, “CKEditor”, their logos and the phrase “The text editor for Internet” are trademarks of CKSource.com,
(e.) That it does not violates the GPL2.0 license,
(f.)  Attribution - You must attribute the work but not in any way that suggests that we endorse you or your use of the work,
(g.) The current developers of the Joomla! implementations of the JCK (JoomlaCK) Editor, JCK Manager has specifically authorized it,
(h.)  It will only be allowed on the Joomla Extension Directory when the extension has been changed by adding new functionality. The amount of functionality to be added is determined on a case by case basis and is at the sole discretion of the Joomla! Extensions Directory team and Open Source matters,

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